FAQ

Please first sign in to the website, and then go to My Account > Newsletters. This will show you a full list of AR editorial newsletters you can choose to receive – simply tick the ones you are interested in and click ‘submit’.

Subscription information can be found on architectural-review.com/subscriptions. You can subscribe directly through our website by credit or debit card, or by Direct Debit. You can also contact us on +44 (0)1604 828705.

Yes. Since the magazine is dispatched from the UK, the subscription price is slightly higher to cover additional delivery costs.

We can arrange to send you an invoice. Please contact our customer service team by email customerservicesteam@emap.com or call +44 (0)20 3953 2000.

We accept cheque payments in most currencies. If paying by credit card, your payment will be processed in pound sterling (GBP) at a recent rate of exchange – which may therefore be different to the published price. Please contact Customer Services for other payment queries.

Yes, we offer discounted prices for corporate subscriptions. For practices, universities and other organisations, this will give all your staff / students / members full access to the AR. Please contact the corporate subscriptions desk for further details by emailing corporate.enquiries@emap.com or calling + 44 (0)20 3953 2000.

We don’t have a dedicated reproductions or archive team, but requests are reviewed on a case-by-case basis. Please drop a line to Editorial Assistant Elise Limon at elise.limon@emap.com.

If you are trying to locate a specific article or building covered in the AR we recommend using the RIBA library catalogue. If you would like to email us, you can find contact details for the full AR team, including the editors, here. We receive a lot of pitches from writers and emails with information about projects from architects – we are not able to respond to every single one, but will certainly get back to you if we are interested in finding out more.

Single issues are available for purchase on our online shop.

All our subscription packages include access to archived issues online. By subscribing to the AR you will have digital access to issues that are no longer available to buy on our shop.

We use the personal information you provide such as your name, address, email address and credit card details to process your subscription order. We may also ask you about your profile and interests, and whether you would like to receive details of other services provided by EMAP Publishing Limited (the publisher of The Architectural Review) and/or those of third parties which may be of interest to you. For information about EMAP’s privacy policy please click here.

To change your delivery address, please first sign in to your account and go to My account > Manage subscription > Personal details. Here you can edit your details and update your address. Please make sure you save your preferences and your account will be updated.

In order to access all the subscriber-only content on the website, you need to activate your online account. Firstly, if you haven’t already done it, you will need to register on the website. You can do this at architectural-review.com/register. To register, first enter your subscriber number and your surname (exactly as it appears on the wrapper/label on your magazine subscription copy) and then complete the registration form. If you cannot find your subscription number, please contact our Customer Services team or call +44 (0)20 3953 2000.

Your subscriber number is a 10-digit number which is used to identify both you and your subscription. It can be found on any email or written correspondence we have sent you, or on the wrapper/label of your subscription copy.

When signing in , you will find a ‘forgotten password’ link under the password box. Click on this and then fill in the email address you used when registering on the site. We will send you an email allowing you to reset your password. If the email does not arrive, please remember to check your “Junk” or “Spam” folders in case it has been placed there by your email system.

– Firstly, check that you are the named subscriber of the magazine. If you are not and wish for the login details to be changed to your email address, please arrange for the named subscriber to contact us directly with their subscription number. Please contact customerservicesteam@emap.com or call +44 (0)20 3953 2000.
– Refresh your account by logging in and out again. This should ensure that your subscription details are up-to-date.
– Check if your subscription has lapsed. In order to check your status, please log out and log back in again, and go to your architectural-review.com/my-account, which will show you your subscription status.
– Check that the email address you registered on the website the same as the one you used for your paid-for subscription.
– Check that your surname is entered exactly as it appears on the wrapper/label on your magazine subscription copy.
– Did you recently send in payment for a new subscription order/renewal? It may be that there has been a delay in receiving or processing your payment and subscription.
– If you are still having problems, please email Customer Services or call +44 (0)203 953 2000 (Monday to Friday 9am – 5:30pm GMT).

Yes. To change your email address and password, please visit architectural-review.com/sign-in to first sign in to your account. Then go to My Account > Account Settings and update your email address. Once you have done this, please email our Subscriptions Helpdesk at help@subscribe.architectural-review.com to advise them of your change of email address.

You can check your subscription details online at architectural-review.com/my-account. You will need your 10-digit subscriber number to access your account. Alternatively, please contact help@subscribe.architectural-review.com or call +44 (0)1604 828705.

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Please check you have provided us with your correct email address. To check which e-mail address you are registered with, sign in to your account and go to My Account > Profile. If your details here are correct, we suggest you check your mailbox settings to see if the newsletters are being pushed into ‘junk’ mail or if your mailbox is full. To avoid the newsletters being treated as spam, it may help to add the email address newsletters@architectural-review.com to your address book. If you are still experiencing problems, we suggest you then contact your own email service provider.

Please first sign in to the website and go to My Account > Newsletters. Simply un-tick the ones you no longer wish to receive and click ‘submit’. If this does not enable to you to unsubscribe, please contact Customer Services or call +44 (0)203 953 2000.